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Frequently Asked Questions  
Introduction

Getting Started

Accessing Islamic Finance news

How to read IFN through your mobile device

For Trial Subscribers


Introduction

What is Islamic Finance news?
Islamic Finance news is the leading, capital market focused publication, bringing unrivalled editorial coverage of the global Islamic financing market.

What does Islamic Finance news cover?
Islamic Finance news covers all realms of Islamic finance, providing professionals around the globe with a vehicle to educate and understand the market, the players, the individuals and perhaps more importantly, the benefits over, and comparatives with, the conventional capital markets banking system.

Is Islamic Finance news available in hard copy?
Only if you print it out. Otherwise, it is an online newsletter, published in pdf format. All content is available in our archived section which is easily searchable through our online search engine.

Do you publish any hard copy publications?
Yes. We publish additional supplements, guides and reports annually in hard copy that will be distributed to subscribers. See our Supplements Page for the full catalog.

Who reads Islamic Finance news?
Individuals from financial institutions, central banks and government bodies, associations, academic institutions, law firms and the corporate sector. Everybody involved in Islamic finance or who is interested in learning more about the industry.

How often is Islamic Finance news published?
We publish on a weekly basis, which is available on our website every Wednesday morning. You may download it using the login ID provided when you subscribe.

Getting Started

How do I obtain access to the content of Islamic Finance news?
Islamic Finance news is a subscription-based publication. This means that you will have to subscribe to access the content of the publication.

How much is the subscription?
The subscription rates run on a sliding scale basis, ranging from one subscription to company-wide packages and even up to unlimited subscriptions for multinational organizations. The rates are as follows:

o One-year individual subscription: US$995
   Two-year individual subscription: US$1,790
o One-year company-wide subscription: US$4,995
   Two-year company-wide subscription: US$8,655
   (For up to 10 individuals with concurrent access)

For multi-user packages, please contact one of our subscription representatives. See Contact Us.

Can I subscribe on a monthly basis?
No. The subscription rates only run on a yearly basis.

How do I subscribe?
Download the subscription booking form from our website and fax to +603 2162 7810 or submit the online order form. Or call one of our subscription representatives for further details. See Contact Us.

How does the subscription work?
As Islamic Finance news is a weekly online-based publication, each subscriber will receive a login ID. This ID runs on a fixed-edition basis, whereby the subscriber is NOT required to log out and the ID is assigned to his/her computer. Note that sharing of IDs is strictly prohibited. When a new issue is out, we will send an email notification. The subscriber then only needs to visit www.islamicfinancenews.com to download the latest issue. It’s that simple!

What happens after I subscribe or submit the booking form?
Upon receiving your booking form, one of our subscription representatives will contact you to verify that the information provided is correct. We will then email your login ID and invoice to the email address provided on the order form.

If I subscribe, what else would I receive apart from the weekly newsletter?
You will receive your login ID, exclusive access to the archives section containing more than 18,500 articles, case studies, reports, interviews, league tables and much, much more. All outbound supplements and guides will be mailed to the mailing address provided on the order form.

How do I pay for my subscription?
There are 3 modes of payment:(i) by credit card; (ii) issue a crossed check payable to Red Money Sdn Bhd and mail it to our office address; or (iii) by telegraphic transfer. Full payment details will be provided in the invoice. Subscribers have a 30-day grace period to make full payment.

Do you accept credit card payments?
Yes, we do. We accept all major credit cards (Visa, Mastercard, Amex). All credit card payments are processed through paypal. However, you do not need to be a paypal account holder to make payment.

How do I pay using credit card?
You may proceed to the subscribe now page where you may choose one of the available 4 different subscription packages. There is a subscribe button alongside each package. Click on the respective  button which you wish to purchase. It will lead you to the check-out counter.

Do I need to have a paypal account to subscribe?
No, you do not need to have a paypal account. If you do, simply key in your paypal login details. But if you do not, then click on the link alongside the option of ‘Don’t have a paypal account?’.

Is it secure paying via credit card?
Yes. These pages are secured by PayPal

 

Accessing Islamic Finance news

Once I have received my login ID and password, how do I log in?
Simply cut and paste your username (which is your registered email address) and password into the login box at the top left-hand corner of your screen. As each subscription runs on one computer only, the first PC which you log in from will be your designated access point to the Islamic Finance news database.

Refer to the screenshot below:


Do I need to log out after I have finished browsing your website?
No, this is not necessary. The browser automatically saves your username and password during your first key-in by leaving a ”cookie” in your browser. The next time you visit www.islamicfinancenews.com, it will automatically direct you to the members’ area.


I am trying to log in using the user ID and password you provided. But the error message says that “We’re sorry, but the page you’re trying to access is only available to active subscribers”. I am logging in using the same computer. What should I do?
This happens when the cookies have been deleted from your browser. When this happens, simply click on “Login Help” in the top left-hand corner and enter your registered email address. It will reset your access and your username and password will be emailed to the email address you have provided. Once you have received that email from us, simply re-enter your login details into the fields provided.

Can I change the password that was provided?
No. The password is assigned to the subscriber.

I have problems accessing the members’ area. What should I do?
This is a common problem. Simply click on “Login Help” in the top left-hand corner and enter your registered email address. It will reset your access and your username and password will be emailed to the email address you have provided. Once you have received that email from us, simply re-enter your login details into the fields provided. You will be able to access our content now.

I have problems downloading the full issue. What should I do?
Only paying subscribers are able to download the full issue. If you are and the problem still persists, please follow the steps below:

Step 1








Check your subscription status. This is reflected in the ‘Subscriber Login’ area.
  1. If you are logged in already, you will see when your subscription will expire in this area.
  2. Is your subscription still valid? To do so, please email subs@islamicfinancenews.com and one of our subscription representatives will contact you immediately.

Step 2









Check if you are successfully logged in to the members’ area.
  1. To do so, please look at the top right hand corner in the ‘Subscriber Login’ area. If you are logged in, it will state Welcome! followed by the Expiry Date.
  2. If you see the screen below prompting you to login, then click on the ‘Login Help’ button to reset your session. Enter your registered email address and we will email a new login ID and password to you. Simply re-enter your login details into the fields provided. You will be able to access our content immediately.

Step 3







Were you logged in from another computer previously?
  1. If your answer is ‘Yes’, please reset your session by clicking on “Login Help” in the ‘Subscriber Login’ area.
  2. If your answer is ‘No’, then please delete all your cookies and reset your access by clicking on “Login Help”.
Step 4

























































Check your browser settings
  1. Make sure your browser accepts cookies.
  2. If you’re using Internet Explorer, go to Tools >> Internet Options >> Privacy >> Advanced.



  3. If you’re using Mozilla, go to Tools >> Options >> Privacy >> Ensure Cookies is ticked.

Step 5









Check your Internet connection speed.
  1. Opening the full issue (PDF file) may take a while depending on your internet connection speed.
  2. If the pdf does not appear immediately, leave it to download and the full issue will appear on-screen.
  3. 3. If the problem persists, please contact your IT administrator to increase your internet connection speed.

Step 6






Check your Adobe Reader version.
  1. If your answer is ‘No’, then you may download the latest version of Adobe Reader at http://get.adobe.com/reader/
  2. If your answer is ‘Yes’, please download the latest version from the above link.

How to read IFN through your mobile device

Android

Step 1

Go to Google Play.

Step 2


Search for IFN apps.

Step 3

Click "INSTALL"



Step 4

Login with provided "mobile login" details.




 

iPhone/iPad

Step 1

Go to Apps Store.

Step 2


Search for IFN apps.

Step 3

Click "INSTALL"



Step 4

Login with provided "mobile login" details.






For Trial Subscribers

I am a trial subscriber and I cannot access past issues or the archives. Why is that?
Your trial login ID only allows you to view the latest issue only. If you would like to gain access to the archives, you will have to subscribe. Please email your request to subs@islamicfinancenews.com and one of our subscription representatives will be in contact with you.

I requested for a trial subscription 2 weeks ago but did not have time to use it immediately. Now my login ID does not work. What should I do?
A Trial subscriber’s access is only valid for 1 week starting from the date of request. If you did not have time to use it during the stipulated period, please email your request to subs@islamicfinancenews.com and one of our subscription representatives will assist you.

 

 
Latest Issue
Wednesday 29th October 2014
Volume 11 Issue 43
   
Cover Story
IFN Rapid
News Briefs
Asset Management
Takaful
Ratings
Moves
IFN Reports
  What does Indonesia’s New Insurance Law mean to Shariah compliant players?
  Sukuk momentum swings upward, says S&P
  Private equity investment in the US: Widening the net
  Barwa Bank surges ahead with latest IILM engagement
  A new identity for Islamic Bank of Britain
  LCP launches sophomore Shariah compliant residential fund
  Developmental agencies move to grow global Halal network
  IFN Global Trendswatch
  Extension of Enterprise Finance Scheme — a good signal for Islamic finance and SMEs in Bahrain
  IFN Eurekahedge roundup: Stable returns from money market funds
  IFN Weekly Poll: Will 2015 see Bahrain re-emerge as a key Islamic finance player?
  From Jersey to the world: Minerva
  Sovereign Sukuk: From Asia to Africa
IFN Country Correspondents
  Brunei: ‘The Swiss of the East’
  Morocco: Budget and Sukuk opportunities
  Background and developments of Takaful industry in Saudi Arabia
  A centralized approach
IFN Sector Correspondent
  UK Sukuk support
IFN Country Analysis
  Unrealized potential: Islamic finance in Sri Lanka
IFN Sector Analysis
  Infrastructure financing: Opportunities abound
Case Study
Turkiye Finans’ Malaysian Sukuk debut

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